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Frequently Asked Questions
Learn about the Plnar Snap app, the Portal, & more!
By Tommy and 2 others3 authors39 articles
Which browsers provide the best performance for the PLNAR Portal?
Signing-up, Signing-in, and Starting Your First Claim
User Account Lockout
Are Plnar photos secure and authentic? Fraud-proof?
How can I re-open or unlock a project to add more pictures or rooms?
How do I, as an adjuster, send a test project to myself?
How can I get all of the rooms in a project laid out into one floor plan?
Features and Capabilities of a PLNAR Model
How do I take measurements from photos within the Portal?
What type of CAD Files do you generate?
Can the model be affected by obstructions? Does PLNAR model cabinets?
Can I move the PLNAR model into Xactimate or Symbility for a claim?
Project Reviews & Resubmissions