Prior to getting started, you'll need to download the app on your iPhone or Android smartphone.

Note: The Plnar Snap app is free to download. If you are a policyholder, your snap project link will be delivered via text message & email. Users who have not received their invite will be unable to proceed through the Snap application. Use the chat window to contact our support team if you have not received your project invite.

1. At project creation, you will receive a text message with your project details.

2. Tap the provided link. Based on your device, it will automatically take you to the appropriate App or Play store. Download the Plnar Snap app.

3. Once the app has finished loading, open it (If using iPhone, you will be asked to Allow Paste from Plnar Snap. Select "Allow Paste") And that's it! The app will begin walking you through step-by-step instructions to capture your space.
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Note: PLNAR has another AR application under the name of "PLNAR" as opposed to "Plnar Snap." It is a great app that can be used to measure spaces but is not designed to file claims. If you found that your app does not have the icon in purple and orange, please go back to the App or Play store and search "Plnar Snap," or alternatively follow the link in the message sent from your adjuster.

Do you have more questions regarding the Snap app? Check out the answers to the most frequently asked questions about the app in our learning center here.